{"id":72,"date":"2023-08-16T10:58:47","date_gmt":"2023-08-16T10:58:47","guid":{"rendered":"https:\/\/digitalization.okinfacility.com\/?p=72"},"modified":"2023-08-16T11:01:13","modified_gmt":"2023-08-16T11:01:13","slug":"good-team-is-truly-vital-for-digitalization","status":"publish","type":"post","link":"https:\/\/digitalization.okinfacility.com\/cs\/articles\/good-team-is-truly-vital-for-digitalization\/","title":{"rendered":"Dobr\u00fd t\u00fdm je p\u0159i digitalizaci naprosto kl\u00ed\u010dov\u00fd"},"content":{"rendered":"<p><strong>Zpo\u010d\u00e1tku toti\u017e existovaly jen velmi jednoduch\u00e9 helpdesky, kter\u00e9 reagovaly pouze na klientsk\u00e9 po\u017eadavky. U\u017e tenkr\u00e1t se sice tu a tam objevovaly pokusy roz\u0161\u00ed\u0159it je o sledov\u00e1n\u00ed n\u00e1klad\u016f (a s t\u00edm souvisej\u00edc\u00edch schvalovac\u00edch proces\u016f) nebo o mo\u017enost pl\u00e1nov\u00e1n\u00ed pravidelny\u0301ch \u00fakon\u016f nav\u00e1zany\u0301ch na legislativu, ale v podstat\u011b \u0161lo st\u00e1le o pouh\u00e1 \u201ebaby\" \u0159e\u0161en\u00ed.<\/strong><\/p>\n\n\n\n<p>MODERN\u00cd TECHNOLOGIE UMO\u017d\u0147UJ\u00cd V\u011aT\u0160\u00cd P\u0158EHLED<\/p>\n\n\n\n<p>Dnes u\u017e je ale v\u0161echno jinak. U n\u00e1s v OKIN FACILITY vzniklo za tu dobu mnoho zaj\u00edmavy\u0301ch projekt\u016f, kter\u00e9 se op\u00edraj\u00ed o re\u00e1ln\u00e9 zku\u0161enosti lid\u00ed z provozu a vyu\u017e\u00edvaj\u00ed vy\u0301hody cloudovy\u0301ch \u0159e\u0161en\u00ed. Nejde tedy ji\u017e o pouh\u00e9 helpdesky s prvky z\u00e1kladn\u00edho pl\u00e1nov\u00e1n\u00ed, ale o komplexn\u00ed a propojen\u00e9 platformy s propracovany\u0301m a pln\u011b modifikovatelny\u0301m workflow. Tyto syst\u00e9my dok\u00e1\u017eou \u0159\u00eddit pl\u00e1novan\u00e9 i nepl\u00e1novan\u00e9 aktivity na zak\u00e1zce, disponuj\u00ed prediktivn\u00ed schopnost\u00ed (posuzuj\u00ed opot\u0159eben\u00ed technologicky\u0301ch prvk\u016f a navrhuj\u00ed jejich vy\u0301m\u011bnu) a umo\u017e\u0148uj\u00ed \u00fa\u010dinn\u00e9 vyu\u017e\u00edv\u00e1n\u00ed mobiln\u00edch technologi\u00ed p\u0159i zpracov\u00e1n\u00ed dat, fotodokumentaci, dostupnosti servisn\u00edch manu\u00e1l\u016f, evidenci pomoc\u00ed NFC n\u00e1lepek nebo roz\u0161\u00ed\u0159enou realitu pro pomoc p\u0159i servisn\u00edm z\u00e1sahu. Tak\u00e9 propojen\u00ed s IoT (internetem v\u011bc\u00ed) p\u0159in\u00e1\u0161\u00ed mnoho vy\u0301hod, proto\u017ee \u010dasto dok\u00e1\u017eeme identifikovat probl\u00e9m je\u0161t\u011b d\u0159\u00edve, ne\u017e se jeho nep\u0159\u00edznivy\u0301 dopad projev\u00ed na stran\u011b klienta, a rovn\u011b\u017e pr\u016fb\u011b\u017en\u011b v\u00edme, co se d\u011bje. Dal\u0161\u00ed vy\u0301hodou je robustn\u00ed podpora datovy\u0301ch analy\u0301z. D\u00edky permanentn\u00ed a poctiv\u00e9 analy\u0301ze toti\u017e m\u016f\u017eeme na\u0161e syst\u00e9my a pr\u00e1ci neust\u00e1le vylep\u0161ovat. Na\u0161e FM syst\u00e9my jsou tak\u00e9 v maxim\u00e1ln\u00ed mo\u017en\u00e9 m\u00ed\u0159e modul\u00e1rn\u00ed a dokonale se p\u0159izp\u016fsob\u00ed po\u017eadavk\u016fm klient\u016f. Nesm\u00edme zapomenout ani na fakt, \u017ee v\u0161echny prob\u00edhaj\u00edc\u00ed procesy jsou v\u017edy pln\u011b v souladu s platnou legislativou zem\u011b, v n\u00ed\u017e jsou tyto FM syst\u00e9my pou\u017e\u00edv\u00e1ny.<\/p>\n\n\n\n<p>Co n\u00e1s vlastn\u011b vedlo k tak c\u00edlev\u011bdom\u00e9mu p\u0159\u00edstupu k vy\u0301voji vlastn\u00edch FM syst\u00e9m\u016f? Pokud bych m\u011bl v\u0161echny d\u016fvody shrnout do jedin\u00e9ho slova, bude to ur\u010dit\u011b DIGITALIZACE. Digitalizaci vn\u00edm\u00e1m jako jeden z nejz\u00e1sadn\u011bj\u0161\u00edch prvk\u016f, ktery\u0301 vede k neust\u00e1l\u00e9mu zvy\u0161ov\u00e1n\u00ed efektivity pr\u00e1ce a prob\u00edhaj\u00edc\u00edch proces\u016f. Digitalizace umo\u017e\u0148uje p\u0159echod z \u010dist\u011b offline prost\u0159ed\u00ed, reprezentovan\u00e9ho pozn\u00e1mkami a checklisty na kusu pap\u00edru, \u0161anony a obecn\u011b vysokou m\u00edrou nadm\u011brn\u00e9ho pap\u00edrov\u00e1n\u00ed, do sv\u011bta online \u0159\u00edzeny\u0301ch zak\u00e1zek. V tomto sv\u011bt\u011b je mo\u017en\u00e9 m\u00edt v\u0161e pot\u0159ebn\u00e9 v jednom mobiln\u00edm za\u0159\u00edzen\u00ed, v n\u011bm\u017e m\u016f\u017eete rychle nal\u00e9zt v\u0161echny informace a kter\u00e9 v\u00e1m umo\u017en\u00ed efektivn\u011b pl\u00e1novat prob\u00edhaj\u00edc\u00ed \u00fakony a aktivity. Data v offline podob\u011b dok\u00e1\u017ee kvalitn\u00ed FM syst\u00e9m p\u0159edp\u0159ipravit p\u0159\u00edmo do va\u0161eho za\u0159\u00edzen\u00ed je\u0161t\u011b d\u0159\u00edve, ne\u017e doraz\u00edte na zak\u00e1zku. T\u00edm doch\u00e1z\u00ed k eliminaci rizika, \u017ee nap\u0159\u00edklad kv\u016fli nekvalitn\u00edmu p\u0159ipojen\u00ed nebudete schopni uskute\u010dnit pot\u0159ebn\u00e9 \u00fakony. N\u00e1sledn\u00e9 dokon\u010den\u00ed v\u0161ech nezbytny\u0301ch administrativn\u00edch krok\u016f p\u0159\u00edmo v m\u00edst\u011b zak\u00e1zky pova\u017euji za obrovskou p\u0159idanou hodnotu pln\u011b digitalizovan\u00e9ho workflow.<\/p>\n\n\n\n<p>Nesm\u00edm zapomenout tak\u00e9 na roz\u0161\u00ed\u0159en\u00e9 mo\u017enosti analy\u0301zy, ktery\u0301mi by m\u011bl disponovat ka\u017edy\u0301 modern\u00ed syst\u00e9m pro facility management. Vy\u0301stupy dat a jejich n\u00e1sledn\u00e1 analy\u0301za jsou pro efektivitu v tomto p\u0159\u00edpad\u011b naprosto kl\u00ed\u010dov\u00e9. Umo\u017en\u00ed n\u00e1m zhodnotit pr\u016fb\u011bh zak\u00e1zky i jednotlivy\u0301ch d\u00edl\u010d\u00edch krok\u016f a porovnat je se zak\u00e1zkami podobn\u00e9ho charakteru nebo na \u00farovni samotny\u0301ch technologi\u00ed. Takto zpracovan\u00e1 relevantn\u00ed data n\u00e1m \u0159eknou, co je t\u0159eba zlep\u0161it a kde pop\u0159. doch\u00e1z\u00ed k syst\u00e9movy\u0301m chyb\u00e1m. M\u016f\u017eeme tak\u00e9 mnohem n\u00e1zorn\u011bji informovat klienty o jejich zak\u00e1zk\u00e1ch. Nap\u0159\u00edklad n\u00e1\u0161 projekt OKIN Dashboard je p\u0159\u00edmo zalo\u017een na vy\u0301sledc\u00edch analy\u0301zy dat, kter\u00e1 jsou n\u00e1sledn\u011b p\u0159ehledn\u011b zobrazena na z\u00e1kladn\u00ed obrazovce. Dal\u0161\u00ed detailn\u011bj\u0161\u00ed data m\u016f\u017ee z\u00e1kazn\u00edk z\u00edskat prost\u0159ednictv\u00edm podrobn\u00e9ho analytick\u00e9ho reportu.<\/p>\n\n\n\n<p>D\u016eLE\u017dIT\u00c9 JE KONTINU\u00c1LN\u00cd VZD\u011aL\u00c1V\u00c1N\u00cd<\/p>\n\n\n\n<p>Nasazen\u00ed pln\u011b digitalizovan\u00e9ho prost\u0159ed\u00ed s sebou p\u0159in\u00e1\u0161\u00ed tak\u00e9 n\u011bkter\u00e1 \u00faskal\u00ed. Je to p\u0159edev\u0161\u00edm nutnost zcela nov\u00e9ho p\u0159\u00edstupu ke kontinu\u00e1ln\u00edmu vzd\u011bl\u00e1v\u00e1n\u00ed zam\u011bstnanc\u016f. Mo\u017enosti modern\u00edch syst\u00e9m\u016f jsou velmi \u0161irok\u00e9, tak\u017ee je nutn\u00e9 vyu\u017e\u00edvat v co nejv\u011bt\u0161\u00ed m\u00ed\u0159e pravideln\u00e1 \u0161kolen\u00ed. Ka\u017edy\u0301 syst\u00e9m je toti\u017e jen tak efektivn\u00ed, jak dob\u0159e um\u00edme vyu\u017e\u00edt jeho schopnost\u00ed. Z po\u010d\u00e1tku to sice nejsp\u00ed\u0161 nebude pr\u00e1v\u011b snadn\u00e9, ale i tady plat\u00ed jednoduch\u00e9 pravidlo: Nenechme spadnout pod st\u016fl \u017e\u00e1dnou konstruktivn\u00ed p\u0159ipom\u00ednku. V kombinaci s trendsettery, kte\u0159\u00ed miluj\u00ed nov\u00e9 technologie a z\u00e1rove\u0148 znaj\u00ed sv\u016fj obor, a kvalitn\u00edm ty\u0301mem jde rozhodn\u011b o z\u00e1klad \u00fasp\u011bchu. Tak\u00e9 obsah a kvalita dat v syst\u00e9mu nesnesou \u017e\u00e1dn\u00e9 kompromisy. Bez d\u016fsledn\u00e9 kontroly to jednodu\u0161e nep\u016fjde. Pokud dovol\u00edme, aby se v \u0159et\u011bzci \u201ezad\u00e1n\u00ed \u2013 zpracov\u00e1n\u00ed \u2013 vyhodnocen\u00ed dat\u201c objevily nahodilosti, nebo dokonce nesrovnalosti, riskujeme, \u017ee vy\u0301sledek bude v\u017edy nekvalitn\u00ed \u2013 a sebep\u0159esn\u011bj\u0161\u00ed n\u00e1sledn\u00e9 m\u011b\u0159en\u00ed bude pouze ztr\u00e1tou \u010dasu.<\/p>\n\n\n\n<p>Aby k tomu nedoch\u00e1zelo, jsou sou\u010d\u00e1st\u00ed na\u0161eho ty\u0301mu tak\u00e9 lid\u00e9 na pozici analytika, datov\u00e9ho analytika, end-user specialisty a produktov\u00e9ho experta. V\u0161echno vy\u0301\u0161e popsan\u00e9 by patrn\u011b nebylo k ni\u010demu, pokud bychom sou\u010dasn\u011b nec\u00edtili podporu veden\u00ed na\u0161\u00ed spole\u010dnosti a zap\u00e1leny\u0301ch nad\u0161enc\u016f pro v\u011bc nap\u0159\u00ed\u010d celou firmou. Poda\u0159ilo se n\u00e1m d\u00e1t dohromady partu lid\u00ed, kte\u0159\u00ed se v p\u0159\u00edpad\u011b probl\u00e9m\u016f, n\u00e1ro\u010dny\u0301ch \u00fakol\u016f a hled\u00e1n\u00ed jejich \u0159e\u0161en\u00ed dok\u00e1\u017eou vz\u00e1jemn\u011b podr\u017eet. Nen\u00ed toti\u017e nic hor\u0161\u00edho, ne\u017e kdy\u017e firmy vynalo\u017e\u00ed velk\u00e9 investice a energii do analy\u0301z, vy\u0301b\u011bru vhodn\u00e9ho \u0159e\u0161en\u00ed a zah\u00e1jen\u00ed implementace, ale p\u0159i v\u0161\u00ed t\u00e9 snaze zapomenou, \u017ee \u00fasp\u011b\u0161nou implementac\u00ed cely\u0301 proces nekon\u010d\u00ed \u2013 naopak za\u010d\u00edn\u00e1. \u00dasp\u011b\u0161n\u00e9 syst\u00e9my pro facility management jsou toti\u017e \u017eivy\u0301m organismem, o n\u011bj\u017e je t\u0159eba se dob\u0159e starat po celou dobu jejich \u017eivotn\u00edho cyklu.<\/p>\n\n\n\n<p>MARTIN POLEPIL, OKIN FACILITY<\/p>","protected":false},"excerpt":{"rendered":"<p>M\u00e9 prvn\u00ed sezn\u00e1men\u00ed s FM syst\u00e9my v OKIN FACILITY se odehr\u00e1lo ji\u017e p\u0159ed v\u00edce ne\u017e sedmi lety a mohu zodpov\u011bdn\u011b \u0159\u00edci, \u017ee od t\u00e9 doby urazil tento specificky\u0301 obor po\u0159\u00e1dny\u0301 kus cesty, a to nejen v na\u0161\u00ed firm\u011b.<\/p>","protected":false},"author":2,"featured_media":77,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-72","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/posts\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":1,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/posts\/72\/revisions"}],"predecessor-version":[{"id":73,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/posts\/72\/revisions\/73"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/media\/77"}],"wp:attachment":[{"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/media?parent=72"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/categories?post=72"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digitalization.okinfacility.com\/cs\/wp-json\/wp\/v2\/tags?post=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}